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| Re: Does this mean... | |
| Posted By: Ross Mills | Date: 9/29/08 5:23 a.m. |
In Response To: Re: Does this mean... (Devin Olsen) : That we have to get your vidmaster achievement again, if you don't get you : account back? :( : On a more serious note; I feel terrible for you Wu! I hope that they can get
: I hear that this happens more often then it should really, there needs to be
Speaking as a person who used to work in an at least partially-human-operated password recovery system, it is unfortunate, but it happens. There will likely be PLENTY of security in place, but it's still possible, albeit unlikely. Say you have a 0.01% chance of simply pressing the wrong button and giving the wrong guy an account, it is unfortunate when that 0.01% happens, but people make mistakes something, and unfortunately those mistakes are more publicised than the 99.99% of correct responses to the situation. Nobody bothers to talk about them. And, of course, if the chap's new or just bad at his job, that percentage will go up. :-( Sorry it happened to you, Wu. I assume you're taking every step to recover it now and change your password again? When on the phone to them after recovering, ask if there are any additional layers of security you can add which you had not added. They might have a "code word" for telephone recovery or something like that.
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