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How to Keep Loyal Fans Happy
Posted By: Anonymous Rex	Date: 11/27/01 12:46 p.m.
All this talk about dissatisfaction led me to think about what would make me happy. Here are my thoughts... Defining Interests What are my interests? I think you can boil it down to this: I, as a loyal Bungie fan, feel cheated to a) have to wait 2 years for a game that b) cost me $700+ and c) didn't meet the expectations Bungie created for it. I'm not the only person who feels this way, as demonstrated by the reaction on the board, so let's pretend that I'm the proxy for all those other dissatisfied Bungie fans and that when I say "me" I really mean "we". What are Bungie's interests? They probably want to keep me happy so that I'll continue to buy games and say nice things about their games to others who will also buy them. Eventually, through this viral marketing campaign, Bungie products will come to dominate the world. They obviously think 'community' is important, otherwise they wouldn't have bothered with 7th Column. Options for Addressing Interests How can those two interests be addressed in a solution that is fair and equitable? This is where the brainstorming starts. We're not evaluating, just getting the options out there on the table to look at. Loyal Fans' options: 1. keep the game/Xbox, but bad mouth the game/Bungie and try and get as many people to NOT buy Halo as possible 2. return the game/Xbox 3. not buy their next title 4. set up a bungiesucks.com site and devote my life to whining about Halo (I'd have to name the site something else as recent UDRP decisions have decided in favour of complainants in bigcompanysucks.com cases - apparently because non-English speakers will get confused by the sucks part and think that the bigcompanysucks.com site is the bigcompany.com site - ludicrous if you ask me). Bungie's options: 1. they could give me a rebate of a few hundred dollars 2. they could send me some other Xbox titles 3. they could include some Easter Eggs or extra levels in the next version of Halo as a special thank you to loyal fans for sticking with them 4. they could give loyal Halo fan's a special discount on their next title 5. they could fly a few of us - lottery-picked - to Bungie Studios to take part in the recording of Halo marines' voices for the next title. 6. they could donate stuff to Halo fan sites to distribute - again by lottery - to loyal Bungie fans... 7. key Bungie staff could make themselves available on this forum or others for Q&A as an acknowledgement that loyal Bungie fans have put up with a lot waiting for the release of Halo. The list goes on... Evaluating the Options Now, let's evaluate. To be honest, none of my options are very satisfactory. I'm not about to set up a bungie/halosucks.com site - although another might - and returning the game, while getting my money back, does not address my other interests. Not buying their next title and telling people what I thought of the current game are probably my best options. Looking at Bungie's list, we can see lots of things that Bungie could do to make me happy. They probably aren't going to give me a rebate or additional titles: neither really addresses my interests anyway. After all, I don't want non-Bungie games. However, they could give back to the community of Halo fans in a number of ways that wouldn't cost them very much and would go some way to making me feel better by recognizing the fans' importance to Bungie success. I think that's their best option. I hope they'll consider that. Anonymous Rex

Message Index

How to Keep Loyal Fans Happy	Anonymous Rex	11/27/01 12:46 p.m.
Get over yourself.	Nijhazer	11/27/01 1:08 p.m.
Re: How to Keep Loyal Fans Happy	Riggs	11/27/01 1:09 p.m.
Re: How to Keep Loyal Fans Happy	Apollo	11/27/01 2:51 p.m.
What demos? *NM*	Andrew Nagy	11/27/01 3:00 p.m.
Re: What demos?	*Ar-Isildur of *WP*	11/27/01 3:48 p.m.
Re: What demos?	Andrew Nagy	11/27/01 4:35 p.m.
Re: What demos?	Apollo	11/27/01 8:28 p.m.
Re: What demos?	Ferrex (Dead)	11/28/01 12:36 p.m.
Re: How to Keep Loyal Fans Happy	vector40	11/27/01 8:09 p.m.
I'm keeping it simple...	Djof@School	11/27/01 1:20 p.m.
Re: I'm keeping it simple...	vector40	11/27/01 8:11 p.m.
Re: How to Keep Loyal Fans Happy	mnemesis	11/27/01 1:24 p.m.
Re: How to Keep Loyal Fans Happy	Caerdwyn	11/27/01 1:31 p.m.
Re: How to Keep Loyal Fans Happy	Ferrex (Dead)	11/27/01 1:52 p.m.
well said *NM*	*Ar-Isildur of *WP*	11/27/01 2:01 p.m.
Thanks for replying	Anonymous Rex	11/27/01 2:42 p.m.
Re: Thanks for replying	Andrew Nagy	11/27/01 2:56 p.m.
Re: Thanks for replying	Ferrex (Dead)	11/27/01 3:58 p.m.
Re: Thanks for replying	Anonymous Rex	11/27/01 5:18 p.m.
Re: Thanks for replying	Cunbelin@Work	11/27/01 6:10 p.m.
Re: Thanks for replying	kayas	11/27/01 6:50 p.m.
One in the eye, Louis.	vector40	11/27/01 8:37 p.m.
rotfl!	Louis Wu	11/27/01 8:52 p.m.
Re: rotfl!	vector40	11/27/01 9:25 p.m.
Re: rotfl!	Louis Wu	11/27/01 9:29 p.m.
OMG!! OMG NOE!!!!! (NT)	MakeMineRed	11/28/01 6:48 a.m.
Re: OMG!! OMG NOE!!!!! (NT)	vector40	11/28/01 7:15 p.m.
Re: OMG!! OMG NOE!!!!! (NT)	Cunbelin The Spoiler	11/29/01 1:40 a.m.
Re: OMG!! OMG NOE!!!!! (NT)	MakeMineRed	11/29/01 6:58 a.m.
Re: OMG!! OMG NOE!!!!! (NT)	vector40	11/29/01 7:06 p.m.
September (end of) *NM*	Louis Wu	11/29/01 7:12 p.m.
Thanks. *NM*	vector40	11/29/01 7:19 p.m.
Re: Thanks for replying	vector40	11/27/01 8:30 p.m.
Re: Thanks for replying	vector40	11/27/01 8:18 p.m.
bunch of kids...	Marty the Elder	11/27/01 4:16 p.m.
Re: bunch of kids...	*Ar-Isildur of *WP*	11/27/01 6:22 p.m.
Re: bunch of kids...	Achronos	11/28/01 4:14 p.m.
I'm amazed...	*Ar-Isildur of *WP*	11/27/01 2:12 p.m.
Re: I'm amazed...	no7orious	11/27/01 5:07 p.m.
Re: I'm amazed...	*Ar-Isildur of *WP*	11/27/01 6:45 p.m.
That sounds about right... cool! *NM*	no7orious	11/27/01 7:37 p.m.
Re: I'm amazed...	James Isaak	11/27/01 8:18 p.m.
Re: I'm amazed...	*Ar-Isildur of *WP*	11/27/01 11:30 p.m.
Stop the presses.	Frost	11/27/01 2:35 p.m.
Re: Stop the presses.	Anonymous Rex	11/27/01 2:47 p.m.
Re: Stop the presses.	vector40	11/27/01 8:35 p.m.
Re: Stop the presses.	Anonymous Rex	11/27/01 11:13 p.m.
Re: Stop the presses.	vector40	11/27/01 11:30 p.m.
Show cats	Anonymous Rex	11/28/01 12:35 a.m.
Re: Show cats	vector40	11/28/01 7:13 p.m.
Re: Show cats	Anonymous Rex	11/28/01 9:05 p.m.
Re: Oh really!?	kayas	11/28/01 10:07 p.m.
Re: Show cats	vector40	11/28/01 10:09 p.m.
Re: Show cats	Hackerhitman13	11/28/01 7:17 p.m.
Re: Show cats	Anonymous Rex	11/28/01 8:41 p.m.
Re: Show cats	Hackerhitman13	11/28/01 11:24 p.m.
Re: Stop the presses.	Louis Wu	11/28/01 5:28 a.m.
Re: Stop the presses.	Frost	11/28/01 4:47 p.m.
Louis is much better at this than I am. *NM*	vector40	11/28/01 7:14 p.m.
Bungie is different	Anonymous Rex	11/28/01 11:09 p.m.
This is just dripping :)	vector40	11/29/01 12:00 a.m.
Bungie is different	Anonymous Rex	11/29/01 2:56 a.m.
Re: Bungie is different	vector40	11/29/01 7:02 p.m.
Re: How to Keep Loyal Fans Happy	Cunbelin@Work	11/27/01 5:16 p.m.
Re: How to Keep Loyal Fans Happy	Impact	11/27/01 9:58 p.m.
Re: How to Keep Loyal Fans Happy	Steve Campbell	11/27/01 10:24 p.m.
if you would...	ONEi	11/28/01 12:06 p.m.
Re: if you would...	Steve	11/28/01 12:29 p.m.
Re: if you would...	vector40	11/28/01 7:01 p.m.
Re: How to Keep Loyal Fans Happy	HeavyMetalMachine	11/28/01 4:06 p.m.